Smart world

As we moved into a new millennium, everything remotely digital, sustainable, connected and connective became smart. Today, Google has recorded two billion instances of the term. A lexical survey of todays biggest smart themes and where theyre headed.

By Sabrina Waff enschmidt

In Neom, robots will one day outnumber people. Cars will drive themselves; drones will deliver the mail. The city will be powered by 100% renewable energy. And its residents will develop the technologies of tomorrow: transportation, biotechnology, IT, media. Saudi- Arabia is preparing for a post-oil future by building the worlds most advanced city for USD 500 billion on the Red Sea. Neom, the new Babel.

The self-proclaimed most ambitious project in the worldis intended to occupy a slice of land bordered by Jordan and Egypt and cover an area of staggering proportions: more than 10,000 square miles, or 33 times the size of New York. Sponsoring the project is Crown Prince Mohammad bin Salman, who has tapped Klaus Kleinfeld, the former CEO of Siemens, to run the grandiose venture. The first stage of construction is scheduled to be completed by 2025.

These days, building a smart megacity from scratch is almost de rigueur for any self-respecting country, particularly in Asia and the Arab world: Masdar in Abu Dhabi, New Songdo City in South Korea, Nanhui New City in China.

Smart city concepts have been springing up all over the world. Tech giant Alphabets Sidewalk Labs is planning its vision of a smart city in Toronto, Canada, with the Quayside neighborhood. Here, too, autonomous vehicles will zip through the streets as underground robots dispose of waste or deliver packages to residents.

In Milan, Milano4You, a digital neighborhood being built from scratch for 3,000 people, will be based on two fundamental elements: free energy and extensive connectivity.


While Asia and North America build high-tech cities from the ground up, European countries and cities are more focused on integrating digital products and processes into government and public life. Cities such as Amsterdam,

Copenhagen and Vienna adopted smart city strategies long ago. However, in Germany and its European neighbors, the vision of a city that makes residentslives easier, safer and more energy-efficient is being largely pursued by cities, researchers and companies in standalone projects, initiatives and alliances.

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576 bn

Strategy consultancy Accenture expects the market for

car-related digital services to generate over half a trillion euros

in revenue by 2030.

There is no such thing as the ONE smart city. Every city is unique with its own strengths and focuses, said Prof. Ina Schieferdecker, Director of the Fraunhofer Institute for Open Communication Systems FOKUS and Spokesperson of the Smart City Network Berlin. Every city has to approach smart city solutions from a different angle in order to realize them in the fastest, easiest, most urgent or most userfriendly way possible.

Unlike grandiose blue-sky visions like Neom, where money is (almost) no object, most cities aim to break down

a vision for public spaces (cf. Local citiespage 14). Berlin has so many amazing solutions, but many are too smallscale. Thats why Berlin has an extremely active smart city network with over 130 partners from industry, academia and government working to scale up these micro-sized pilot projects,said Schieferdecker. The best thing, though, is that, in a city like Berlin, the big challenges coincide with the biggest opportunities.

You have to view the smart city as a process, says Schieferdecker. The fi rst step is to build smart city awareness

and then identify all the potential latent in your city. Next, you move from individual silo solutions to a systemic

solution. In other words, the public IT system has to evolve in such a way that everyone can participate in it if they want to. All the big corporations recognized smart cities as an important market a long time ago and have one or more smart city solutions in their portfolios. Many companies have migrated the smart city from their research unit to their business unit. Its now part of their bread-and-butter business. And thats one of the reasons why it needs open interfaces, said Schieferdecker.


Experts have recently begun to expand the debate beyond the smart city to also include the smart rural area the use of smart technology outside cities. Prospects are dimmer in the countryside; fast Internet is nowhere to be found.

Thats despite the fact that two-thirds of Germanys population lives in semi-urban and sparsely populated regions.

Moreover, many small and medium-sized businesses, leading providers and hidden champions are based in rural

areas, particularly in Germany. For many years, these areas gave out large incentives to attract companies and grow the local economy.

Today, this hard-won economic strength is in danger. An astounding 28 percent of all German companies dont have access to even 50-megabit Internet. We shouldnt be satisfied with jitter-free video streaming in big cities,said Eric Schweitzer, President of the Association of German Chambers of Commerce and Industry (DIHK), in an interview with Frankfurter Allgemeine Zeitung, a daily newspaper. Germany’s world market leaders need access to the digitized global economy, even if theyre located in the countryside.

But without broadband Internet, the companies and young people will move away; the economy will stagnate. Internet access has risen higher on site selectors checklists. Moreover, smart solutions like driverless vehicles or innovative logistics schemes can often be trialed much more easily out in the country, where they not only drive innovation, but can counteract rural flight as well.


Smart mobility excels at offering safety, efficiency, low cost and low emissions. These benefits apply to all means

of transport, but none more so than the automobile. Today, the automotive industrys biggest trends are digitization, electrification and automated driving. The opportunities are enormous. And so is the pressure.

A quick survey of last years International Motor Show (IAA) in Frankfurt made one thing abundantly clear: electric

vehicles have evolved from a unique selling proposition to an industry standard. But the real paradigm shift in the automotive industry is digitization. Accenture, a management consultancy, has estimated that digital automotive services could generate EUR 576 billion in revenue by 2030.

One particularly attractive prospect is the ability to integrate digital voice assistants, connected car services and cloud platforms that support services ranging from shopping to car trunk deliveries. These location-based services

will in turn enable other new business models such as personalized navigation systems that tightly integrate the mobility very differently. Once driving is optional, the car will become a relaxing refuge or a fully connected workstation.

Productivity while driving is one of the most alluring promises for the future.


Connectivity and automation are big innovation drivers in logistics, too. Around three-quarters of all goods shipments in Germany travel by road, with the volume projected to increase another 40 percent by 2030, according to the German Transport Ministry. There is plenty of slack in this system, though. Deadhead trips account for around one-third of all transportation, while loading and unloading requires long wait times. Thats why all major truck manufacturers are developing connected, automated vehicles that solve multiple cargo transportation problems in one fell swoop: driving times, safety, operating costs – and impending gridlock on the roads.

Embedding connectivity in trucks and the entire supply chain enables real-time route monitoring and cargo fl ow

optimization. When shippers, carriers and consignees receive the real-time information that they need along the

entire supply chain, they can adapt and synchronize routes and logistics processes on the fl y. And that saves time and money and reduces CO2 emissions.

One of the most pressing topics in smart logistics is the last mile. As e-commerce continues to grow, many cities

struggle to manage its many side effects, including more traffic jams, delayed deliveries and a shortage of good locations for cargo handling. Luckily, these problems have solutions: drone deliveries, robot mail carriers and car trunk deliveries.

All these solutions require smart locks. With these electronic locks, digital keys can be used universally to access

physical resources such as cars, doors, cabinets or parcel drop boxes as well as logical resources such as workstations, systems or programs. One app can safely control these disparate access scenarios. Digital keys are cheap, allow realtime user identification and can be immediately invalidated if lost. As an added bonus, you can even collect personal bonus points with a mobile loyalty card if you want.


The heart of every smart home is the smart meter an intelligent electricity meter that exchanges data with a connected smart grid. With a smart meter, homeowners can consume the electricity they generate with rooftop photovoltaic panels or other distributed energy systems, or they can sell surplus power to their neighbors by exporting it to the grid. Thats the basic idea behind Brooklyn Microgrid, a pilot project in New York City. Here, transactions between consumers and private providers use blockchain technology and are settled in digital

currency. The project aims to compensate for fluctuations in solar power generation.

However, the real runaway trend among private households is probably smart speakers and digital assistants. Market volumes and user numbers have mushroomed; experts are already forecasting USD 3.5 billion in revenue in 2021.

Apple, Amazon and Microsoft are locked in a vicious battle for which digital assistant is the smartest: Siri, Alexa or Cortana.

The three digital behemoths employ thousands of inventors whose job solely consists of this one challenge. And

the prize that they stand to win? More data and knowledge about customers and consumers and dominance of the artificial intelligence space.


Planning, ordering and warehousing are already highly automated in retail. But as consumer tastes change and competition heats up, retailers have responded by upgrading their stores with advanced retail solutions. Plans for capital investment have set new records, particularly in retailing, according to a DIHK survey from autumn 2017. Today’s customers want a smart store that serves up a fully connected shopping experience. A place where real products are integrated in a digital world and where they receive highquality, personalized advice and assistance, all based on connected technologies and big data applications.

To collect this data, cameras and sensors will monitor consumersshopping behavior ever more closely. As customers approach the store, devices mounted outdoors will track how many people come from which directions at which times; inside the store, equipment will track how visitors move through the store and what theyre interested in. Smart shopping carts might play a pivotal role in supermarkets and steer customers to relevant items, display recipes in the produce section, send out personalized coupons and eliminate the need to stand in line at the cash register. Smart shelves can autonomously place replenishment orders or assess the customers mood to provide better service.

From Neom to Berlin to rural areas, our world is getting smarter every day. Soon, billions of things, people and infrastructures will be connected to one another, communicate with one another and interact with one another. According to a study by management consulting fi rm McKinsey, the Internet of things may generate up to USD 11 trillion dollars in value by 2025. Thats equal to about eleven percent of the world economy. Onward to the smart future!

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